Privacy Policy – Livre Vida Jovem

At Livre Vida Jovem, we are committed to protecting your privacy and personal data in accordance with European regulations (GDPR), Portuguese law, and U.S. transparency requirements (e.g., CAN-SPAM and CCPA). This policy explains how we collect, use, store, and protect your information.

1. Data Controller Information

Livre Vida Jovem is the data controller, in partnership with a licensed Portuguese law firm registered with the Ordem dos Advogados. Contact details:

  • Email: info@lvj-visa.com
  • Office Address: 16192 Coastal Highway,Lewes, Delaware 19958, County of Sussex.

2. Types of Data We Collect

  • Personal data (name, email, phone number, country)
  • Transaction data (payment details)
  • Website interaction data (IP, visited pages, referral source)
  • Cookies

3. Legal Basis and Purpose of Processing

We process your data for the following purposes:

  • To provide specialized consultancy services for Portuguese residency visas
  • To communicate with clients (including legal marketing via email/SMS)
  • To process payments and manage service delivery
  • For personalization, analytics, and retargeting ads

We rely on:

  • Your explicit consent
  • Contract performance
  • Our legitimate interest in improving services and legal support

4. Cookies

Our website uses cookies to enhance your browsing experience. These are categorized as:

  • Essential (cannot be disabled)
  • Analytics (e.g., Google Analytics)
  • Marketing (e.g., retargeting ads)

A consent banner is displayed on your first visit, allowing you to control your preferences.

5. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Request correction or deletion of data
  • Object to or restrict processing
  • Data portability
  • Withdraw your consent at any time

To exercise any of these rights, please contact us at: [Insert Email]

6. International Data Transfers

Some data may be transferred to servers or partners outside the EU. We use Standard Contractual Clauses (SCCs) to safeguard your data in such cases.

7. California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your data
  • Opt-out of the sale or sharing of your personal data

We do not sell user data. You can submit a request via the "Do Not Sell or Share My Data" form on our site.

8. Email & SMS Marketing Consent

  • An unticked checkbox is presented on all lead forms
  • Each marketing message includes sender details and a 1-click unsubscribe link

9. Data Security

We implement best practices in technical and administrative security to protect your data from:

  • Unauthorized access
  • Alteration, loss, or unlawful disclosure

10. Updates

This policy is reviewed and updated periodically. The latest revision date is noted below: Last Updated: May 2025

For questions about this Privacy Policy, contact us at: [info@lvj-visa.com]